“Indeed, we specialize in repairing LCD screens for laptops, including Dell, Lenovo, HP, MSI, MacBook, and more.”

A remote service allows us to access your computer securely over the internet to diagnose and fix issues. You grant temporary permission for us to view and control your screen. This enables our experts to troubleshoot, perform software updates, and resolve technical issues without you needing to be physically present. It’s a convenient and efficient way to provide support, ensuring a quick resolution to any problems you’re experiencing.

We do not offer annual plans, but we can customize one for your needs.

What sets us apart is you. We prioritize your unique needs, providing tailored solutions and personalized attention. Our commitment is to make your experience exceptional, ensuring that every service, every interaction, revolves around your satisfaction and success

Predicting the exact time for certain tasks is unpredictable, but performing a virus or malware scan may take up to 3 hours or more, transferring or recovering data can span across days, and repairing a screen may take 2 hours or longer.”
We will work efficiently to assist you in the shortest time possible without sacrificing the quality of the work.

We are available to help upon request, and if feasible, but you are responsible for making your own backup. Please read our contract regarding this matter. Note that this service may incur an additional cost.

The program used for these connections encrypts the communications between the two systems. A new code is required for each session. It would only happen if you provide this code and authorize the connection.

Yes, this system supports remote assistance internationally.

We prefer to work with the most up-to-date systems, such as Windows 10 or Windows 11, but we can still assist with the older Windows 7. We must warn you that security is highly vulnerable with Windows 7.

Additionally, we provide remote support for MacOS. Note that while Apple continues to offer technical support for some of their older MacOS versions, many new applications do not work on them. Apple encourages you to update your system, but it’s important to be aware that many old Apple computers may not have the physical capacity to sustain an update. As a result, there is a high likelihood that solutions may not be available for these older systems.

“We charge for each service and per computer, but depending on the request, we can apply some discount.”

We provide remote services, and if you require an on-site technician, arrangements can be made. Please give us a call.